Terms of Service – Liftoff Studios LLC

1. Who We Are

Liftoff Studios LLC (“Liftoff”, “we”, “us”) provides analytics and reporting services to business clients. These Terms of Service (“Terms”) govern your use of our website and any information, content, or resources we provide through it.

2. Use of the Site

  • The website and its content are for general information only.

  • Using the website does not create a client relationship.

  • You only become a client when you sign a separate written agreement with us (for example, a Data Assessment Agreement or an Analytics Partnership Agreement).

3. Third‑Party Services and Cloud Providers

  • We use third‑party service providers for hosting, analytics, email, payments, and other infrastructure.

  • We store and process data in third‑party cloud environments. Those providers have their own terms of service and privacy policies that may apply to you.

  • We do not store full payment card details on our systems. If you pay us online, your payment information is processed by a third‑party payment processor, and you are subject to that provider’s terms and privacy policy.

4. No Professional Advice

  • Content on the website is general information, not legal, financial, or technical advice.

  • You should not rely on it as a substitute for advice from your own qualified advisors.

5. Intellectual Property

  • All content on the website (including text, graphics, logos, and videos) is owned by Liftoff or our licensors.

  • You may view and download content from the website for your own internal use.

  • You may not copy, distribute, modify, or create derivative works from our content without our prior written permission.

6. Changes to the Website and These Terms

  • We may update the website and these Terms from time to time.

  • If you are an active client and we make material changes that affect our relationship, we will notify you by email and indicate when the changes take effect.

7. Disclaimer of Warranties

  • The website and its content are provided “as is” and “as available.”

  • To the fullest extent permitted by law, we do not make any warranties, express or implied, about the website, including warranties of accuracy, reliability, non‑infringement, or fitness for a particular purpose.

8. Limitation of Liability

  • To the fullest extent permitted by law, Liftoff will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website.

  • Any specific limitations of liability and remedies for paid services will be governed by the separate agreement you sign with us as a client.

9. Governing Law and Arbitration

  • These Terms are governed by the laws of the State of Arizona, without regard to conflict‑of‑law principles.

  • Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the website will be resolved exclusively by binding arbitration in the State of Arizona, under Arizona law and the rules of a mutually agreed arbitration provider.

  • The arbitration will be conducted by a single arbitrator experienced in commercial matters.

  • Arbitration will be the sole forum for resolving such disputes, except that either party may seek:

    • temporary or injunctive relief in a court of competent jurisdiction in Arizona to protect its rights pending completion of arbitration, and

    • enforcement of any arbitration award.

10. Contact

If you have questions about these Terms, you can contact us at:
Email: katrina@liftoffstudios.biz